Tag: Conversation Design
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Reflections on the world’s first Conversation Design Conference UNPARSED
Key takeaways from UNPARSED 2023 and our perspective on how conversation design as a practice will change with its concern with ethics, as an art and in the face of generative AI.
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Why Digital Products Need UX Writing More Than Ever
We all know those attractive people who immediately capture our attention. They appear almost too perfect — until they begin to speak.
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What ChatGPT and LLMs Mean for How We Build Conversational Interfaces for the Future
Paul, our Director Technology & AI, gives an outlook on what the impact of todays AI-powered technologies and tools mean for our conversation design processes.
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Chatbots as Brand Touch Points
Susann Pocha, Conversational Designer and UX Writer at think moto, explains how to develop chatbots that have a real benefit for the brand.