OUR SERVICES

INNOVATIVE USER EXPERIENCES AT ALL DIGITAL TOUCH POINTS

With a focus on strategy, design and conversational AI, we help brands find orientation and meaning in a complex world. We develop vibrant brand identities and user-oriented products and services. We believe in conversations as a powerful tool to connect with users. We also believe in new work lived in an environment open to ideas and brand new thinking. That is how we help you make your brand sustainable and future-proof—whether you are a small business that wants to thrive or a large one looking to be fast, flexible and focused.

  • PRODUCTS NEED MEANING

    Product & Service Experience

    We all need meaning. This also applies to products and services. Only if they meet the actual needs of the user at all touch points will they be remembered. We develop communication and UX strategies, as well as service processes your users will love.
    With us, you create user experiences that are consistent at all touch points.

    Our Offerings:

    • User Research and Insights
    • UX and Content Strategy
    • Minimum Viable Products
    • Websites
    • Mobile Applications
    • Virtual and Augmented Reality Applications
    • Product Design Systems
    • Design Fictions

    See Case Studies

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  • USERS NEED DIALOG

    Conversational Experience

    Conversations are the most personal way to connect with your customers. AI-powered chatbots offer you a whole new channel—while we make sure the bot personality matches your brand and the user experience meets your KPIs.
    With us, you create conversations that take your customer relationships to the next level.

    Our Offerings:

    • Conversational Strategy
    • Chatbots and Voice Assistants
    • Bot Ecosystems
    • Bot Development and Integration
    • Conversational Intelligence

    See Case Studies

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  • BRANDS NEED PERSONALITY

    Brand Experience

    The digitized world is complex, and consumer demands are high. This requires living brands that evolve and adapt to new circumstances with ease. We ensure that your brand reacts to user needs in an intelligent and flexible way.
    With us, you create living brands that resonate with your customers.

    Our Offerings:

    • (Digital) Brand Strategy and Positioning with Brand BIOS®
    • Minimum Viable Brands
    • Corporate Design
    • Brand Design Systems
    • Agile Brand Management

    See Case Studies

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Our work is fast, flexible and focused

The way we work reflects the demands of an ever-changing world. Following our branded interaction design process, we work in an agile, partner-oriented, self-organized, results-driven way. We like sprints, even on the long haul. What we do is simple and sustainable.

Discover

Understanding the business, the brand, and the user

Define

Identifying key touch points and strategies to position the brand

Design

Prototyping and designing

Deliver

Creating style guides and user experience guidelines

Distribute

Providing the design for use in practice

Let’s take your business to the next level

Tell us about your project. We look forward to hearing from you!

contact person

Jonas Haase

Client Service Director

newbusiness@thinkmoto.de
Fon: +49 (0) 30 4404 8118