Autor: Susann Pocha
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Reflections on the world’s first Conversation Design Conference UNPARSED
Key takeaways from UNPARSED 2023 and our perspective on how conversation design as a practice will change with its concern with ethics, as an art and in the face of generative AI.
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Why Content Designers and AI Could Actually Be a Dream Team
If you’re a content designer, UX writer, or hold any other role in the field of the ever-evolving world of digital content creation, the prospect of integrating artificial intelligence (AI) into your work process is both exciting and daunting.
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Chatbots as Brand Touch Points
Susann Pocha, Conversational Designer and UX Writer at think moto, explains how to develop chatbots that have a real benefit for the brand.